7u99 Privacy Policy — How Your Information Is Kept Secure

7u99 is an internationally standardized online gaming platform that places the highest priority on user privacy. This privacy policy applies to the 7u99 website, mobile app, and all other digital services. By opening an account or using the platform, you automatically agree to the terms of this policy.

Our goal is straightforward — to keep your personal data secure and to ensure full transparency about when and how it is used. 7u99 believes that data protection is not just a legal obligation; it is an ethical responsibility.

• This policy was originally written in Bengali; however, the English version shall prevail in the event of any legal dispute.
• Users under 18 are prohibited from using the 7u99 platform.
• By using the platform, you are deemed to have accepted this privacy policy.

7u99 collects several types of information in order to deliver its services. This data falls into three main categories: information you provide directly, information collected automatically, and information received from third parties.

7u99 uses your data solely for specific, legitimate purposes. We never use your information in ways that are excessive or unrelated to our services. Every use of your data has a clear justification, detailed below.

• Service Delivery: To manage your account, ensure a quality gaming experience, and process payments.
• Identity Verification: Your identity is verified to prevent fraud and to comply with KYC regulations.
• Ensuring Security: To detect account hacking, unauthorized access, and suspicious activity.
• Contact: For important updates, transaction confirmations, and customer support.
• Personalization: To offer game recommendations and promotions tailored to your preferences.
• Legal Compliance: To comply with applicable laws, regulatory guidelines, and court orders.
• Responsible Gaming: To detect unusual gaming behavior and provide timely assistance.

7u99 does not generally share your personal data with others. However, in certain situations, sharing limited information may be necessary. Those situations are clearly outlined below.

• Payment Provider: Payment information is shared with Mobile Banking, Nagad, Rocket, or your bank as needed to process transactions.
• Technology Partners: Limited data may be shared with cloud hosting providers, cybersecurity partners, and game providers.
• Legal Authorities: Information may be disclosed in response to court orders, government investigations, or other legal obligations.
• Anti-Money Laundering: Information may be shared with regulatory authorities to comply with AML and CFT requirements.

7u99 only retains your data for as long as necessary. All information is kept while your account remains active. Following account closure, certain data may be retained for up to 5 years to meet legal and regulatory obligations.

7u99's security measures meet international standards. We continuously upgrade our systems to ensure your data remains fully protected at all times.

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP verification is used to provide an extra layer of security at login.
• Firewall Protection: Advanced firewall and IDS systems to block unauthorized access.
• Regular Audits: Regular security audits are conducted by independent third parties.
• Data Masking: Sensitive information such as card numbers or passwords is never stored in full.

7u99 uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help us remember your preferences and improve the platform experience.

You have several important data rights on 7u99. These rights are recognized under international data protection law and are fully respected by 7u99.

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data once certain conditions are met.
• Right to Restrict Processing: You can request that we restrict the use of your data for certain purposes.
• Right to Portability: You can request a download of your personal data.
• Right to Opt Out of Marketing: You may opt out of promotional communications at any time.

7u99 is strictly an 18+ platform. We do not knowingly collect any information from minors. Age verification is carried out at registration, and a rigorous KYC process is applied in any case where there is doubt.

• Age verification is mandatory when creating an account.
• Parents or guardians with concerns can report them directly to 7u99 Support.
• If an underage account is identified, all associated data is deleted in accordance with applicable law.

7u99 reserves the right to update this privacy policy when necessary. If any significant changes are made, we will notify you in advance by email or through a platform notification.

• The date of any changes will be noted in the "Last Updated" section at the top of this page.
• At least 7 days' notice will be given before any significant changes take effect.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the policy will be provided upon request.

For any questions, concerns, or complaints regarding this privacy policy, please contact the 7u99 data protection team. We will do our best to respond as promptly as possible.

• Email: [email protected]
• Response Time: Within 2–5 business days
• Live Chat: Available after logging in to the platform