7u99 Terms and Conditions — Must be read before use

By accessing or using the 7u99 platform, you are deemed to have automatically accepted these terms and conditions. These terms form a legally binding agreement between 7u99 and the user. If you do not agree with these terms, please do not use our platform.

7u99 reserves the right to change, amend, or update these terms and conditions at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms. We recommend reviewing this page regularly.

• These terms were last updated in January 2026.
• 7u99 reserves the right to suspend or terminate any user account without prior review.
• This agreement is in Bengali, however the English version shall take precedence in the event of any legal dispute.

To register an account on 7u99, you must provide accurate and complete information. Each user may hold only one account. Creating multiple accounts is a direct violation of these terms and conditions and may result in all accounts being permanently closed.

At registration, you must provide your full legal name, date of birth, address, and contact details. 7u99 may request a national ID, passport, or other documents at any time as part of the KYC (Know Your Customer) verification process.

• Keeping your account password secure is entirely your responsibility.
• Allowing anyone else to use your account is prohibited.
• Registering with false information may result in account closure and forfeiture of deposited funds.
• Multiple accounts cannot be operated from the same device or IP address.

To take advantage of 7u99's various bonus and promotion offers, the specific terms of each offer must be met. Welcome bonuses, cashback, free spins, and any other promotional offers each carry their own wagering requirements.

Bonus funds cannot be withdrawn directly — a specified wagering requirement must be met first. For example, if a bonus carries a 30x wagering requirement, you must wager 30 times the original bonus amount before those funds become withdrawable.

• Each user is entitled to the welcome bonus once only.
• If bonus abuse is detected, 7u99 reserves the right to forfeit the bonus and any associated winnings.
• Bonus betting may be restricted or prohibited in certain games.
• 7u99 reserves the right to modify or cancel any promotion at any time.
• The referred person must complete successful verification before a referral bonus is awarded.

Deposits on 7u99 can be made via Mobile Banking, Nagad, Rocket, and direct bank transfer. All transactions are processed in Bangladeshi Taka (BDT). Deposits are generally instant, though some methods may take up to 15 minutes.

Account verification must be completed before any withdrawal can be processed. Funds are typically released within 3 to 24 hours of verification. Withdrawals must be made to the mobile number or bank account used during registration.

• Minimum deposit amount is BDT 500.
• Minimum withdrawal amount is BDT 1,000.
• Withdrawals to third-party accounts are not permitted.
• 7u99 may place a hold on payments for investigation in the event of suspicious transactions.
• Direct withdrawals from bonus balance are not permitted.

All games on 7u99 are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is completely random and that no party can manipulate results. Our RNG system is regularly audited by independent third parties.

Users must conduct themselves honestly and fairly while playing on 7u99. The use of software bots, automated scripts, or artificial intelligence to play games is strictly prohibited.

• In Live Casino, the dealer's decision is considered final.
• If your connection drops mid-game, your bet will remain active until the round is complete.
• Each game has its own designated RTP (Return to Player) percentage.
• Collusive betting or ring game strategies are prohibited.

Certain activities are strictly prohibited under 7u99's terms and conditions. Violations may result in immediate account closure and forfeiture of any balance. Any attempt to use 7u99 for money laundering or illegal financing will be reported to the relevant authorities.

• Creating multiple accounts.
• Creating artificial betting patterns to abuse bonuses.
• Attempting to hack or exploit vulnerabilities in the platform.
• Stealing another user's information or attempting unauthorised access to their account.
• Money laundering or conducting any illegal financial activity.
• Harassing or engaging in abusive behaviour toward other users.

7u99 reserves the right to suspend or permanently close any account, for any reason and without prior notice. In practice, this action is typically taken in cases of rule violations, suspected fraud, or failed KYC verification.

Users may also request to close their own account. In such cases, the verified balance (excluding bonuses) will be refunded. Balances in accounts closed due to rule violations may be forfeited.

• Accounts that have been inactive for an extended period (over 12 months) may be subject to a dormancy fee.
• To reactivate a closed account, you must contact the support team.
• You have the right to appeal a decision to close your account.

7u99 stores your personal information with the highest level of security. We use SSL encryption and advanced data protection measures. Your information is never sold or transferred to third parties, except where required by legal obligations.

For more details on how your information is collected and used, please refer to our Privacy Policy Read the page.

• Documents collected during the KYC process are stored securely.
• Some information may be retained for legal reasons even after an account is closed.
• You may request to view or delete your data at any time.

7u99 is firmly committed to responsible gaming. We want every user to enjoy gaming as entertainment, without it becoming a problem. To support this, 7u99 provides a range of protective tools.

• Deposit limit-setting tools are available.
• Accounts can be temporarily suspended for a set period (Self-exclusion).
• You can set time limits for your gaming sessions.
• For more details, visit our Responsible Gaming View the page.

Any dispute between 7u99 and a user will first be addressed through negotiation. Users should contact our support team in the first instance, and if no resolution is reached within 7 business days, a formal complaint may be filed.

7u99 is an internationally licensed online gaming platform. Any legal matters relating to these terms and conditions are governed by applicable international law.

• Complaints must be filed within 30 days of the relevant incident.
• 7u99's final decision is binding.
• Independent arbitration is also available.